Privacy Policy

IGI Certified Diamonds • Made in the USA • Every Piece is Made to Order • Free Fully Insured Shipping

At Apex Diamond Company, we value your privacy and are committed to protecting your information.

This Privacy Policy explains how we collect, use, and protect information provided through our website and broker portal.

Information We Collect

We may collect information such as your name, email address, phone number, billing and shipping details, order history, and any information submitted through forms or inquiries. We may also collect basic website usage data, including IP address, browser type, and pages visited to improve our platform.

Broker & Customer Data

If you are a broker, you may provide customer information when submitting orders or requests. By doing so, you confirm that you have the right to share this information and have obtained any necessary consent from your customer. Apex Diamond Company uses this information solely to fulfill orders and provide related services.

How We Use Information

We use your information to process and fulfill orders, respond to inquiries, provide updates, improve our services, and communicate important account or service-related information.

Communications & Conset

By providing your contact information, you consent to receive transactional communications such as order updates, confirmations, and support messages. If you opt in, you may also receive marketing or promotional messages. Message frequency may vary, and standard message and data rates may apply. You may opt out at any time.

Payment Information

All payments are processed through secure third-party providers. Apex Diamond Company does not store full credit card information.

Cookies & Tracking

We may use cookies and similar technologies to enhance user experience, remember preferences, and analyze website performance. You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers to support payment processing, analytics, communication tools, and order fulfillment. These providers receive only the information necessary to perform their services.

Data Security

We take reasonable measures to protect your information using secure systems and industry-standard practices. However, no method of transmission or storage is completely secure.

Data Sharing

We do not sell or rent your personal information. Information may be shared only as necessary to process transactions, fulfill orders, or comply with legal obligations.

Broker Responsibility

Brokers are responsible for ensuring customer information is accurate, obtaining proper consent, and managing customer communication outside of Apex Diamond Company.